FREQUENTLY ASKED QUESTIONS

It can reduce heavy burden of training, managing and dismissing employees for employers.

Also, in a society that has changed significantly due to Covit-19, it can help to shift from the traditional method of serving customers in person to online customer service.

For inquiries from domestic and overseas customers, the work that can use answering templates (text, images, videos, location information) such as reservation control , quoting price, checking inventory etc. will be most suitable.

In addition, route guidance, personal tracking, monitoring etc. are also possible depending on the work details.

This can be applied to various industries such as Tours, Real Estate, Attractions, Restaurants, Karaoke, Temporary Staffing, Delivery etc.

Our experienced operator team is now available to support your business due to decreasing of taxi booking operation for international tourists to Phuket in 2020.

We will not handle phone calls due to our experience in taxi business, such as misunderstandings, lack of confirmation, accuracy of records, and inefficiency of explanations.

Also, with chat operation, it is easy to use Google Maps, send document files, template texts, etc., so it may be easier for one operator to handle multiple customers.

You can try a simplified version.
Please ask to our operators by chat message with clicking SNS icon below.

Please contact our chat operators from the SNS icons below.

We will discuss the business contents on the chat, summarize the requested work contents, create a template for the answer, prepare the shared file, etc., and start the chat operator service.
The preparation period depends on the content, but we assume it will be about one week.

We will start the service after confirming the remittance to our bank account.

Our operator team will support your business.

Our Chat Operator Team
Achieved
2019 Tripadvisor Certificate of Excellence.
Handled
6,500 cases of Various tourist taxi orders.

Standard Plan
(1 Year)

Back Office System with Chat Operator.

Working Day: Mon – Fri
Working Time: 9:00am – 17:00
Operator: Stand by 1 Operator
Price: 60,000 Baht / Month

*add one more Operator +35,000 Baht/ Month

About Working Day.
・On duty Mon.-Fri. regardless National Holidays.
・3 day Off duty for Songkran holidays.
・Off duty from Dec. 30th to Jan. 3rd.
・Please contact us for holiday duty.

About Working Time.
・8 hours per day.
・No lunch break.
・Please contact us for changing business hour including realy or late hours.

About Operator
・One of our operators (Thai-English language) is on-line during requested business hour with shift duty.

About Payment
*Deposit(for 3 months) to built system and secure the shift of operators.
*Balance (for 9 months) should be made before service launch.

6 Month Plan

Back Office System with Chat Operator.

Working Day: Mon – Fri
Working Time: 9:00am – 17:00
Operator: Stand by 1 Operator
Price: 70,000 Baht / Month

*add one more Operator +35,000 Baht/ Month

About Working Day.
・On duty Mon.-Fri. regardless National Holidays.
・3 day Off duty for Songkran holidays.
・Off duty from Dec. 30th to Jan. 3rd.
・Please contact us for holiday duty.

About Working Time.
・8 hours per day.
・No lunch break.
・Please contact us for changing business hour including realy or late hours.

About Operator
・One of our operators (Thai-English language) is on-line during requested business hour with shift duty.

About Payment
*Deposit(for 3 months) to built system and secure the shift of operators.
*Balance (for 3 months) should be made before service launch.

Chat Operator Only Plan

Chat Operator Only. (Not Inculde Back Office System)

Working Day: Mon – Fri
Working Time: 9:00am – 17:00
Operator: Stand by 1 Operator
Price: 40,000 Baht / Month

*add one more Operator +35,000 Baht/ Month

About Working Day.
・On duty Mon.-Fri. regardless National Holidays.
・3 day Off duty for Songkran holidays.
・Off duty from Dec. 30th to Jan. 3rd.
・Please contact us for holiday duty.

About Working Time.
・8 hours per day.
・No lunch break.
・Please contact us for changing business hour including realy or late hours.

About Operator
・One of our operators (Thai-English language) is on-line during requested business hour with shift duty.

About Payment
・Minimum 2 months for first contract.
・No cancellation is acceptable.
・To extend the contract, please confirm at least 1 month before. 
・Payment should be made in advance.
(Minimum 2 months for first payment.)